Fortinet FC-10-F18HF-247-02-12 - 1-Year 24x7 FortiCare Contract Note: Images of products are sample images.
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Fortinet FC-10-F18HF-247-02-12 - 1-Year 24x7 FortiCare Contract

FortiGate-1800F 1-Year 24x7 FortiCare Contract

Man. Part Number: FC-10-F18HF-247-02-12
Shop number: 448-0-9452647445764
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FortiGate-1800F 1-Year 24x7 FortiCare Contract

If you need 'round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.

Data sheet

 
Fortinet FortiCare 24x7 Comprehensive Support
Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FG-1800F - FG-1800F-BDL-811-12 - FG-1800F-BDL-817-36 - FG-1800F-BDL-817-60
Group Systems Service & Support
Manufacturer Fortinet
Manufacturer item no. FC-10-F18HF-247-02-12
Description
If you need 'round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
Main features 
Product DescriptionFortinet FortiCare 24x7 Comprehensive Support - extended service agreement (renewal) - 1 year - shipment
TypeExtended service agreement (renewal)
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period1 year
Response TimeNext business day
Designed ForP/N: FG-1800F, FG-1800F-BDL-811-12, FG-1800F-BDL-811-36, FG-1800F-BDL-811-60, FG-1800F-BDL-817-36, FG-1800F-BDL-817-60, FG-1800F-BDL-950-12, FG-1800F-BDL-950-36, FG-1800F-BDL-950-60, FG-1800F-BDL-980-12
Extended details
General
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period1 year
Response TimeNext business day
Details
Service & SupportExtended service agreement - advance parts replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Compatibility Information
Designed ForP/N: FG-1800F, FG-1800F-BDL-811-12, FG-1800F-BDL-811-36, FG-1800F-BDL-811-60, FG-1800F-BDL-817-36, FG-1800F-BDL-817-60, FG-1800F-BDL-950-12, FG-1800F-BDL-950-36, FG-1800F-BDL-950-60, FG-1800F-BDL-980-12
Technical data © CNET Content Solutions. Subject to technical modifications and errors.

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